Returns

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused with the security tag attached and in the same condition that you received it. It must also be in the original packaging.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 working days dependent on payment method.
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LATE OR MISSING REFUNDS 
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@gusari.co.uk.
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EXCHANGE
We only replace items if they are defected or damaged. If you need to exchange it for the same item, send us an email at info@gusari.co.uk and send your item to: 16 The Park, St Albans, ENG, AL1 4RY, United Kingdom.
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SHIPPING
To return your product, you should mail your product to: 16 The Park, St Albans, ENG, AL1 4RY, United Kingdom.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.
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