Shipment & Delivery

United Kingdom

All UK orders are shipped via Royal Mail 24hr First Class for a flat rate of £3.95.
This service typically ensures next-day delivery (excluding weekends and public holidays). You will receive a tracking number once your order is dispatched.

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European Union

All EU orders are shipped with DHL Express, offering a reliable delivery time of up to 4 working days.

• Flat rate: £20.00

Orders are shipped on a DDU (Delivery Duty Unpaid) basis. This means that any duties, taxes, or customs fees are the responsibility of the customer. These charges are determined by your local customs authority and will be billed to you directly by the carrier. Gusari is not liable for any additional import fees.

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International (Rest of the World)

All international orders outside of the EU and UK are also shipped via DHL Express, with an estimated delivery time of up to 4 working days.

• Flat rate: £30.00

Orders are shipped on a DDU (Delivery Duty Unpaid) basis. Any duties or taxes owed in the destination country are the sole responsibility of the customer. These may be requested by your local customs authority before delivery can be completed. Gusari is not responsible for any such charges.

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Customs, Duties & Fees

All international orders are sent on a DDU basis. If applicable, you will receive a customs invoice via email or post from the carrier. These fees must be paid to release your package. If customs fees are refused and the parcel is returned, Gusari reserves the right to deduct return shipping fees from your refund.

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Returns & Duties

Gusari is not liable to refund any customs duties or local taxes. If you return an item, we recommend checking with your local authority about claiming back any duties or taxes paid.